SriLankan Airlines Partners Mastercard for Consumer Insights and Cybersecurity 

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Aims to improve operational efficiency leveraging Mastercard’s Tourism Insights and improve cybersecurity monitoring via RiskRecon. 

SriLankan Airlines and Mastercard today announced their collaboration to enhance the operational efficiency and strengthen the cybersecurity posture of the country’s national carrier.

The airline will be leveraging Mastercard’s Tourism Insights, a suite of data-driven tourism solutions that helps organizations understand consumer spending patterns, behaviors, and sentiments. Combining anonymized spending data with data from credible third parties, it identifies search trends, travel bookings and accommodations, social media insights and more, enabling companies to drive growth.  By deploying such insights for enhanced route optimization, SriLankan Airlines stands to gain a competitive advantage and a higher ROI on marketing activities, along with a larger market share. 

Similarly, the airline will be using Mastercard’s RiskRecon, a comprehensive vendor security monitoring solution tailored to align with an organization’s risk policy. By simplifying the understanding of potential risks, it will enable SriLankan Airlines to closely assess the cyber hygiene of its systems and vendors. RiskRecon continuously monitors an enterprise’s vendors for compliance to the risk policy, making it easy for the company to understand and act on third-party risk. It powers the management team with the information needed to allocate assessment resources based on risk, so that they can prioritize resources to those performing poorly. Further, RiskRecon helps the enterprise to compare risk performance ratings of multiple vendors simultaneously, enabling it to select the service provider which best meets its risk performance requirements.

As part of the collaboration, SriLankan Airlines and Mastercard will also work towards curating and delivering exciting deals and discounts to cardholders, thereby enhancing their travel experience.  

Richard Nuttall, Chief Executive Officer, SriLankan Airlines, said “We are excited to collaborate with Mastercard to gain key consumer insights and cater to our passengers’ diverse needs by curating rich travel experiences for them. We also look forward to utilizing Mastercard’s expertise in cybersecurity to ensure that our enterprise, partners, and vendors can enjoy safe and seamless operations.”  

Sandun Hapugoda, Country Manager, Sri Lanka & Maldives at Mastercard, said, “Mastercard has remained focused on bringing the latest in technology and innovation to Sri Lanka, offering advanced solutions to enterprises across sectors. While the Tourism Insights platform will enable the country’s national carrier to increase revenue and optimize costs, RiskRecon will ensure a safe cyber environment for its own systems and vendors. Through this collaboration, Mastercard and SriLankan Airlines will also create a unique value proposition for cardholders by providing them exciting discounts and benefits.” 

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About Mastercard (NYSE: MA), www.mastercard.com

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

About Sri Lankan Airlines, 

SriLankan Airlines, the National Carrier of Sri Lanka and a member of the oneworld alliance, is an award-winning airline with a firm reputation as a global leader in service, comfort, safety and reliability. 

Launched in 1979, the airline’s hub is located at Bandaranaike International Airport in Colombo providing convenient connections to its global network (including codeshare partners) of 114 destinations in 62 countries around the world. Its direct route map covers major cities across the Europe, Australia, Middle East, Indian Subcontinent, South East Asia and the Far East. The Airline operates an all-Airbus fleet including a state-of-the-art A330-300 and modern A320/321neo fleet. 

The latest accolades won by the Airline include, PATA Gold Awards 2023- Marketing Carrier, APEX IFSA Best Inflight Food or Beverage 2024 Award- Sri Lankan Flavours,2023 APEX Passenger Choice Awards® -for Best Food & Beverage in Central/Southern Asia and Best Seat Comfort in Central/Southern Asia, Sheikh Mohammed Bin Rashid Al Maktoum (SMBR) Global Aviation Awards-Best Aviation Sustainability Programme (Mathaka upcycling project), World’s Leading Airline to the Indian Ocean title for the sixth consecutive time and Asia’s Leading Airline to the Indian Ocean title for the fifth consecutive time at World Travel Awards 2021, and PATA Gold Awards 2021-Marketing Carrier. For more information visit www.srilankan.com


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