With a solid foundation, a strong reputation and a big heart, AIA has been recognised as the Most Respected Insurance Company in Sri Lanka in LMD’s Most Respected Entities 2023 ranking while also being among the top 25 Most Respected Entities in Sri Lanka for 2023. This recognition is an accumulated journey of over three decades of dedication, trust, integrity, accountability, transparency and commitment to doing the right thing the right way with the right people for the right results.
AIA being recognized as the Most Respected Insurer for 2023 underscores the profound trust and confidence that customers and stakeholders have in the company. This honour reaffirms AIA’s commitment to putting people and customer centricity at the heart of everything they do. The company’s approach is guided by the belief that insurance should be more than just policies; it’s about safeguarding dreams, providing peace of mind, and enabling people to live healthier, longer and better lives. AIA remains steadfast in its dedication to delivering excellence, innovation, and value to all lives touched.
Sasith Bambaradeniya, Chief Marketing Officer, added, “At AIA, our journey to becoming the Most Respected Insurer for 2023 is not just about recognition; it’s about the meaningful connections we build with our customers. We understand that insurance is not merely a transaction but a commitment to safeguarding what matters most for all Sri Lankans. All our efforts revolve around creating experiences that resonate with people, educating them about the importance of protection, and empowering them to lead healthier and happier lives. This recognition reaffirms our dedication to making insurance accessible, understandable, and, most importantly, beneficial to all. Together, we’ll continue to write stories of resilience and hope in the lives of those we serve.”
With over 35 years of protecting Sri Lankans and over 100 years of experience across Asia, AIA has always been a truly world-class company with deep and rooted local insights that help to go above and beyond just life insurance. Being the Best Life Insurance Company in Sri Lanka (Global Banking and Finance Review 2019,2020; Capital Finance International 2021, 2022), AIA has one of the highest capital adequacy ratios in the industry which amounted to 402% by end 2022. This demonstrated the ability of AIA to withstand risk and crisis in the operating environment and deliver their promise to customers consistently. Keeping the future of Sri Lanka in mind, this year AIA also went on to secure the ISO 14064-1:2018 Greenhouse Gas Emission certification to ensure a cleaner and healthier environment for our future generations.