Nawaloka Hospitals bolsters their patients’ access to healthcare with free shuttle service

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In an effort to mitigate the impact of the ongoing macro-economic crisis on patients’ access to healthcare, pioneering private healthcare provider Nawaloka Hospitals, recently announced the launch of a free shuttle service to transport OPD patients based in Colombo and its suburbs, to and from the hospital. 

The initiative comes at a time when dire challenges in transportation and the rise of COVID cases in the country have often prevented patients from travelling to access the healthcare support they require. Further, Nawaloka Hospitals has also taken the initiative to provide ambulances free of charge to transport patients who require hospital admission for treatment, from all across the island.

“The ongoing economic crisis in the country is an issue that has had a grave impact on the healthcare sector, for both patients and healthcare workers. No one should have to compromise their health and safety because they are unable or are reluctant to travel to medical appointments. This is just one initiative under a larger plan we have put in place to ensure that patients will continue to get the treatments and care they need at the right time and in the best possible setting at Nawaloka Hospitals. 

“As responsible private healthcare provider that has always put patients first, we took it upon ourselves to assist those facing this challenging situation and continue to improve the health of our community, in a number of ways – from online medical consultations to medicine and report delivery, among others. We will continue to do our part in reducing the burden of healthcare on our people as we move through this difficult period together,” remarked Nawaloka Hospitals Head of Marketing, Rasika Thilakaratne.

As a pioneer in the private healthcare sector, Nawaloka Hospitals has always been at the forefront of enabling patient access to high-quality, affordable healthcare for over three decades. At the beginning of this tough macro-economic climate in the country, the hospital launched numerous initiatives to ease the process of procuring healthcare for patients.

Patients can now consult highly experienced doctors specializing in a diverse portfolio of ailments, with just a video or audio call. They can select, book and pay for both their digital or physical appointments online. They can also get their prescriptions along with lab and diagnostic reports from MRI, CT, Ultrasound and Blood Investigations delivered right to their homes. For medicine delivery, customers can get their prescriptions vetted by Nawaloka for drug availability, their prices, and any available substitutes by uploading their prescriptions to a digital platform accessible by a QR code.

When it comes to admissions, patients no longer have to spend a long time at the entrance for triage and check-ins, they can fill out any necessary documentation on their way through Whatsapp and get admitted to the hospital in a minimal amount of time. Further, families or loved ones can conveniently book a stay in one of the hospital’s dedicated family rooms till their patient can be discharged, to overcome the transport and find accommodation at this time. 


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